Holler Privacy Policy
Effective September 25, 2026
Holler is operated by Chesherie LLC. This policy covers the Holler app specifically. Where it differs from the general Chesherie policy, this one governs Holler.
What Holler knows about you
- Your phone number. It is how you sign in, and how people who already have it in their contacts can find you. You can change it in Settings and your account stays the same.
- Your handle. Your account’s stable name — it does not change when your number does. Nobody can find you by it.
- Your name — whatever you typed. It is what other people see.
- Who you have accepted, and who you have blocked.
- Whether you have a window open right now, for how much longer, and the optional one-line note you attached to it.
- A device token, if you allowed notifications, so Holler can tell you when someone is calling you, or when a person you specifically named is free.
What Holler never receives
- Where you are. Holler never asks for or receives location.
- Who you called, when, or for how long. Calls are placed by your phone, not through Holler.
- What you say to anyone. There is no messaging in Holler.
There is no online indicator and no last-seen, and there never will be.
Your contacts
If you choose “Find your people”, Holler reads your contacts on your device, converts each phone number into a one-way scrambled value (a SHA-256 hash), and sends only those values to check which of them already have Holler accounts. Names and actual phone numbers never leave your device, and nothing about your contacts is stored on our servers — not the names, not the numbers, not the scrambled values, whether they matched or not.
When you add someone, their number is kept on your phone so Holler can dial them without ever asking a server for it; removing them deletes it. You can skip all of this and add people one at a time — that path never asks for contacts access at all.
Analytics
Holler collects a small amount of product analytics, such as when the app is opened and whether anyone was free when it opened. Analytics is tied to a random identifier for your account, not to your name or phone number. It never includes who your friends are, who you called, your phone number, or anything you wrote. Analytics is kept for 30 days and is deleted when you delete your account.
Who your information is shared with
- Other Holler users you have individually accepted, who see your name, whether you currently have a window open, roughly how long is left on it, and the short note you chose to attach. Nothing else — not your number, not who else you know, not when you last used Holler.
- Google Firebase, which provides authentication, database and notification infrastructure as a data processor.
- RevenueCat, which records whether a subscription is active, as a data processor. It receives your Holler account identifier and your subscription status — never your name, your phone number, or anything about who your people are.
- Apple, which takes the payment. Holler never sees your card details. Refunds are Apple’s to grant rather than ours, and deleting your Holler account does not cancel an Apple subscription — that is cancelled in your Apple account settings.
- Nobody else. Holler has no advertising, no third-party analytics, no data brokers, and no tracking across apps or websites.
How long it is kept
- Your account, until you delete it. Deletion is immediate and complete — we do not keep a copy.
- Windows expire on their own and are cleared within a day.
- Relationships you remove are forgotten after 30 days.
- Internal usage analytics for 30 days. They record actions, never the identity of anyone you are connected to and never the text of anything you wrote.
Your rights
Delete your account any time in Settings — no email required, nothing retained. For a copy of your data, or any other question, write to hi@chesherie.com and we will respond within 30 days.
Children
Holler is not for people under 13, and we do not knowingly collect information from them.
Changes
If this policy changes materially we will say so in the app before the change takes effect.